Own Your IP Platform Infrastructure & Data Residency

The Intellectual Property Institute of Canada (IPIC) supports intellectual property professionals through education, certification, advocacy, and networking. Its website offers IP resources, professional directories, events, and membership benefits. Website operations, member portal access, and administrative workflows are deployed on association management software provided by Members Village.

This specification outlines the data residency, security, and administrative access controls supporting IPIC's online services.

Active Modules & Deployed Workflows

IPIC runs in an isolated multi-tenant application cloud configured for Canadian professional associations. Active tools include, but are not limited to:

  • Events & conferences: Networking and PD opportunities delivered via events, webinars and conferences.
  • Membership: Individual and batch member applications and renewals, with credit card and cheque payment options.
  • Payments: Credit card data is processed directly via dedicated gateways to meet PCI compliance.
  • Member portal: Authenticated self-serve portal for transaction history and access to secure workspaces.
  • Website: Multi-website hosting environment, used for bilingual content.

Privacy Frameworks

IPIC maintains full ownership of all data records. The platform enforces controls such as CASL, featuring granular opt-outs.

Core Infrastructure

Infrastructure operations adhere to the following protocols:

  1. Data Residency:
    Primary databases, container clusters, and automated snapshots reside exclusively in Canadian data centers (Toronto, ON).
  2. Network & Storage Encryption:
    Enforced HTTPS (TLS 1.3/1.2) in transit; AES-256 data encryption at rest.
  3. Access Controls:
    Zero-trust architecture with MFA and SSH key authentication restricted to authorized system engineers.

Third-Party Integrations: Where Own Your IP enables specialized external tools (e.g. embedded video streaming), data processed by those specific tools is subject to their agreements.

Governance & Inquiries

  • For Member Records & Policy Requests:
    To update credentials, adjust communication preferences, or submit a formal data access inquiry, contact the Own Your IP Office directly.
  • For Infrastructure & Platform Support:
    Operational incident logs and system architecture inquiries are coordinated between Own Your IP administration and the technical team at Members Village.